How To Resolve Banking Problems Online In India With Nodal Officer and Social Media

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It is important to solve all your bank related issues timely to avoid any major concern in future. You can also do it online. For this, you can search the contact details like phone numbers and email id of nearby nodal office and tell explain your issue. But, go to the nodal officer only when the banking staff is unable to resolve your concern.



While raising your query, you can send the communication trail mail of your conversation with the banking employees who are unable to resolve your issue. Nodal officer or his team always give call or send email to the customers. At times, the nodal officer team takes the banking staff inline and tries to resolve the queries of their customers.

Note: In case the nodal officer does not resolve your issue within 90 days, you can contact banking ombudsman.

Social Media In Solving Banking Problem

All banks have their official Twitter accounts. You can tag their account while raising your concern. Sending Tweet to raise your query has become trendy among Indians. This not only happen in banks but other service sectors as well.

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